Other: 2024 GRI, SASB, and TCFD Indices, 2024 ESG Independent Assurance Statements
IMPACT REPORT
We strive to lead the way for meaningful ecommerce.
At eBay, our goal is to make selling and buying equitable, attainable, and sustainable.
We’re building a better future for our global community.
Creating a more sustainable future has been part of eBay’s DNA for decades. As early champions of recommerce and the circular economy, we’re leading the way toward a healthier planet and a more inclusive global economy.
I’m proud of the progress we’re making toward our impact goals. eBay is investing in new technologies to make it easier to buy and sell pre-loved items - unlocking value for individuals and the world.
Our team remains committed to helping people make meaningful choices about how they shop and do business. Together, we are building a better future for our global community.
As we continue this important journey, the possibilities are endless - for the benefit of our customers, our company, and our planet.
2024 Progress
100%
662M+
2045
Download Our 2024 Impact Report Highlights
Impact at eBay
Explore our initiatives and programs.
Learn more
Economic Opportunity
We empower entrepreneurs by providing them with access to a vast marketplace, allowing them to sell globally and grow locally — all while keeping their communities intact and thriving.
Learn more
Sustainable Commerce
We strive to sustain the future of our customers, community, and planet. We track and quantify our environmental footprint while embracing recommerce and sustainable business practices, which allows us to continue to operate with integrity.
Learn more
Culture and Workforce
We seek different perspectives, foster an empowering work environment, and train our leaders to help each employee succeed at eBay based on their unique talents, contributions, and ambitions.
Learn more
Trusted Marketplace
We shape our marketplace based on the strong ethical values we follow as a business: openness, honesty, integrity, and trust.
Our Impact Goals
We continuously track and evaluate our impact efforts to achieve ambitious targets. Explore our 2025 and 2030 goals and progress.
Overview
Issues Material to eBay
In 2022, we partnered with GlobeScan, an independent research and advisory firm, to update and expand our sustainability materiality assessment, prioritizing the most salient issues to sustainability and to our business.
The results from this third-party materiality assessment determined our low, medium, and high impact issues used to inform eBay’s sustainability strategy, initiatives, and goals. This report is focused on four key areas of our business: Economic Opportunity, Sustainable Commerce, Culture and Workforce, and Trusted Marketplace.
Sustainability Materiality Matrix
Supporting entrepreneurs and small businesses is a core focus of eBay’s business. Other high-priority material issues include ensuring seller transparency and buyer protections.
About this chart: Economic Opportunity
Awards & Recognition
Supporting Sustainable Development
In addition to our 2025 impact goals, we support the United Nations Sustainable Development Goals (SDGs) through our platform, initiatives, and business operations. Below are six SDGs where we align our efforts.
